Retail pharmacy competition is intensifying in South Africa as Dis-Chem and Clicks expand loyalty discounts and compete for prescription volumes. Dis-Chem CEO Rui Morais also sees a longer-term threat from Shoprite, whose Checkers Sixty60 app already has millions of customers accustomed to ordering from their phones. Morais expects Shoprite to add medicine delivery eventually. He says pharmacist sign-off requirements and…
Tag: clicks
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Sixty60 Pharmacy Delivery Threatens Clicks And Dis-Chem
Shoprite Group’s Sixty60 service is changing more than grocery retail. Its speed, convenience and reliability are resetting what shoppers expect online. Now Sixty60 pharmacy delivery could reshape South Africa’s chemist market too. Shoprite has described Sixty60 as a single consumer platform. The goal is one-hour delivery across all its corporate brands. That ambition carries major implications for the pharmacy sector.…
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South African Retail Pharmacy: Clicks Versus Dis-Chem
The battle for consumer loyalty in the South African retail pharmacy sector has reached a fierce new level. Market leaders Clicks and Dis-Chem are competing intensely for market share. Tough economic conditions are squeezing middle-income households. This has forced both brands to step up their promotional activities. Traditional retailers are also expanding into the health and beauty space, adding to…
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South Africa Pharmacy Chains Shift Beyond Saturated Suburbs
South Africa’s biggest pharmacy retailers are redesigning how and where they grow. With suburban shopping centres offering fewer new sites, South African pharmacy chains are moving beyond the familiar middle- and upper-income customer base that has fuelled expansion for years. Clicks and Dis-Chem still dominate the dispensary market, but both groups now face a tougher question: where does the next…
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Clicks Digital Push to Enhance Online Delivery Services
Healthcare and beauty retailer Clicks is embarking on a significant overhaul of its e-commerce platform. Its digital push aims to capitalise on growing home delivery demand and significantly improve customer convenience. The move comes as the retailer acknowledged that its online performance has been “sluggish”. This sluggishness is due to limited delivery options and lead times, despite online sales growing…
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Clicks Eyes Pharmacy Expansion and Earnings Growth
Clicks has reported a robust 13.7% increase in full-year headline earnings. These earnings grew to R3.2 billion for the year ended August from R2.8 billion a year ago. The strong performance was underpinned by a significant expansion of its retail and pharmacy footprint. As Clicks eyes further pharmacy expansion, it is pushing its total store base to more than 990…
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Spar Acquires Aptekor Group in Retail Healthcare Expansion
Spar has acquired the Aptekor Group, a pharmaceutical wholesaler, in a strategic move to expand the retailer’s healthcare footprint. This is the foundational step in its ambition to create a national pharmaceutical distribution network for its Pharmacy at Spar banner. The acquisition firmly positions Spar to compete more aggressively within South Africa’s healthcare market. It provides the group with a…
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Private Labels Force a Reckoning on Health and Beauty Shelves
Established health and beauty brands are facing an escalating battle for survival. Retailer-owned private labels continue their aggressive expansion, capturing significant market share and fundamentally altering consumer purchasing habits. A new report from research firm Trade Intelligence reveals a decisive shift in the sector. Competitive pricing and rising shopper trust are propelling store brands to the forefront. Private Label Retailer…
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Dis-Chem Transforming Retail with Health Insurance
Is the South African health insurance landscape on the verge of a significant shake-up? All eyes are on pharmaceutical retail giant Dis-Chem as it rapidly evolves from a chain of pharmacies into an integrated healthcare provider. It is setting its sights on a market long dominated by financial services powerhouses such as Discovery. The move raises a pivotal question: is…
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Dis-Chem Faces Challenges in a Competitive Market
Retail pharmacy giant Dis-Chem is set to unveil a significantly revised rewards programme in the second half of the current financial year. The move comes as the retailer aims to regain lost market share in key categories. This follows intense promotional activity from competitors and a rapid expansion of rival store footprints. Challenging Retail Landscape and Market Share Battles Dis-Chem…
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Clicks Group: The Value Behind the Price Tag
Clicks Group is undeniably a powerhouse on the JSE. It is widely recognised as a well-managed and resilient business. However, a persistent question dogs potential investors, particularly those inclined towards scepticism: is Clicks Group simply too expensive to justify buying? While it’s true that Clicks trades at a premium compared to many other retailers, this doesn’t automatically mean it’s never…
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Ozempic and Mounjaro are reshaping South Africa’s health market
The landscape of weight management and diabetes treatment in South Africa is undergoing a dramatic transformation. This change is driven by the meteoric rise in popularity of a class of drugs known as GLP-1s, including Ozempic and Mounjaro. These medications, initially developed for Type 2 diabetes, have shown significant efficacy in promoting weight loss. As a result, there is unprecedented…