The Dis-Chem digital platform will bring prescription orders and retail purchases together as the group seeks higher spending and further market share gains. Dis-Chem has invested about R240m in rebuilding its digital infrastructure. Its new app aims to connect product searches, prescription submissions, shopping, checkout and fulfilment through one platform. Previously, separate pharmacy and front-shop processes complicated online purchases. CEO…
Tag: E-commerce
-
Sixty60 Pharmacy Delivery Threatens Clicks And Dis-Chem
Shoprite Group’s Sixty60 service is changing more than grocery retail. Its speed, convenience and reliability are resetting what shoppers expect online. Now Sixty60 pharmacy delivery could reshape South Africa’s chemist market too. Shoprite has described Sixty60 as a single consumer platform. The goal is one-hour delivery across all its corporate brands. That ambition carries major implications for the pharmacy sector.…
-
Dis-Chem Health Hub Drives Integrated Primary Care
Dis-Chem is stepping up its shift from pharmacy-led retail to wider healthcare delivery. The group says it wants to tackle South Africa’s “fragmented” healthcare system. Consumers often face rising costs. They also face long waiting times. Services can feel disconnected. The retailer’s answer is a new Dis-Chem Health Hub model. It brings multiple services into one setting. The pilot format…
-
Clicks Digital Push to Enhance Online Delivery Services
Healthcare and beauty retailer Clicks is embarking on a significant overhaul of its e-commerce platform. Its digital push aims to capitalise on growing home delivery demand and significantly improve customer convenience. The move comes as the retailer acknowledged that its online performance has been “sluggish”. This sluggishness is due to limited delivery options and lead times, despite online sales growing…
-
Dis-Chem Grapples with Retail Squeeze and Fierce Competition
Pharmacy and retail giant Dis-Chem is facing a dual threat to its growth ambitions: a critical shortage of suitable retail space. Additionally, the company disclosed in its latest annual report that there is intensifying competition across the healthcare and consumer sectors. The group identified the limited availability of profitable locations as a key risk to its core expansion strategy. This…