The battle for consumer loyalty in the South African retail pharmacy sector has reached a fierce new level. Market leaders Clicks and Dis-Chem are competing intensely for market share. Tough economic conditions are squeezing middle-income households. This has forced both brands to step up their promotional activities. Traditional retailers are also expanding into the health and beauty space, adding to…
Tag: health and beauty
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Clicks Digital Push to Enhance Online Delivery Services
Healthcare and beauty retailer Clicks is embarking on a significant overhaul of its e-commerce platform. Its digital push aims to capitalise on growing home delivery demand and significantly improve customer convenience. The move comes as the retailer acknowledged that its online performance has been “sluggish”. This sluggishness is due to limited delivery options and lead times, despite online sales growing…