South Africa’s biggest pharmacy retailers are redesigning how and where they grow. With suburban shopping centres offering fewer new sites, South African pharmacy chains are moving beyond the familiar middle- and upper-income customer base that has fuelled expansion for years. Clicks and Dis-Chem still dominate the dispensary market, but both groups now face a tougher question: where does the next…
Tag: Retail Strategy
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Spar’s Pharmacy Expansion Targets Health-Conscious Shoppers
Spar’s pharmacy expansion marks a bold strategic shift by the retail group. They seek to capture a growing market of health-conscious consumers. In a move to diversify beyond groceries and basic medication, Spar is investing in a bespoke wellness concept. This aims to reshape the pharmacy front-shop experience. CEO Angelo Swartz confirmed that modern customers are seeking more than just…